The Cost of Business Many service companies (e.g. plumbing, air conditioning) compete in very competitive markets. These companies focus on maximizing revenues while controlling costs. However, the nature scheduling work orders is chaotic and presents hurdles for companies when controlling costs.
Call centers schedule work orders as they come in. These work orders are not in a specific order or a specific location. Organizing these schedules becomes overwhelming and requires knowledge of the areas being scheduled.
Costs are associated with this responsibility and errors can cost the company money. The call center needs to schedule work orders quickly in an organized fashion. The efficiency of the routes the call center maintains can cost the company as well.
Translucent Scheduler 2007 provides sophisticated route optimization features using geographical data. Through GPS technologies Translucent Scheduler 2007 calculates driving distance, allowing the software to recommend and optimize your schedules quickly and efficiently.
The Impact of Mileage Many service companies are realizing the impact that mileage has on their revenues. Companies are spending a fortune on gasoline and loose revenue to unproductive time.
Unproductive time should be minimized because it does not generate revenue. A technician that travel a hundred and twenty miles spends at least a hour more driving than a technician that drive sixty miles. This hour spent driving does not generate revenue and is unproductive.
Gasoline expenses should be minimized as well. In the same example a vehicle gets twenty miles to a gallon and gallon of regular unleaded is two dollars and twenty five cents, and then the sixty mile difference in the previous example would save the company six dollars and seventy five cents for one vehicle for a single day.
Translucent Scheduler 2007 has been designed considering impact of mileage on company s revenue. Our software identifies openings which meets the requirements of a work order (e.g. time availability) and ranks the results base on distance. The system calculates the distance from the previous work order and to the following work order. This allows the user to quickly identify openings which require the least amount of mileage.
Return on Investment Companies that control costs associated with scheduling work orders and the routes required to service locations can increase revenues by decreasing expenses. Translucent Scheduler 2007 can help your company realize this through our scheduling and dispatching features. Optimized routes minimize unproductive time and maximize revenue generating time. Routes which require less driving distance have a direct effect on gasoline costs and vehicle maintenance as well.
About the Author Translucent Consulting is a software development and consulting firm focused on technologies and products that will assist companies through innovation. We are proud to announce the release of Translucent Scheduler 2007, our approach to appointment scheduling software & dispatch software solutions.
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Friday, April 18, 2008
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