Size Does Matter!

You sometimes feel somewhat uneasy " & quot; about working with a small company? Do you feel that you are probably the best way to attract large companies to help you? Would you rather spend more money on a large company because you think they are worth? They need to know something. When looking for a job, a new supplier or resources to hire a project ... Large firms may not be the best answer for you. Not Embarrassed to customers You on small business. I personally know many owners of small businesses who are trying to act and go higher than they are. Why is that, do you think? Maybe it is because they believe that their client that giant companies can do more. Well, if you really take a good look at this issue ... This giant companies, which are usually those who have the weakest customer service. They are those that are difficult to reach by e-mail or by phone. They are the ones that forget who you are. They are the ones that you transfer from department to department, because they do not know what to do with you and understand your needs. I think there is no other way to say it is not just talk. If you are a small company - BE PROUD! Why? Because you have so much to offer anyone ever decides to do business with you. Here Are Top 6 Reasons to do business with a small company 1. Large means slow. The slow as a turtle. And while the race against the hare ... Turtles always wins, it is not so in business. Nimble, quick, flexible, these three criteria in order to be able to cope with the problem. Big business trips often good in this area. Because they are so big ... they get in our own way. How? Take a look at these reasons: a. Too many policies and procedures as well as the inability to be flexible b. For too long chain of command c. For too long answer, and lifespan, and ultimately too many customer complaints Why is that the convenience stores are so popular? Because you can get what you want, when you want it. Of course the price may be higher, but the price of losing many times when it comes to convenience. 2. This is our policy ... " Who cares? & quot; It does not matter that their policy of the state. If the customer is not satisfied, explaining your policy does not do much to solve your problem. And it does not make you angrier when they tell you that the policy was created for the benefit of YOUR? Small business owners love the politics of big business. And the more the merrier! A big politics, usually means the customer dissatisfaction. A dissatisfied customer who has to deal with policy ... leave. Small businesses can immediately adjust and make decisions on the fly, and, most often, those decisions will be in favour of their clients. If a policy is in the small business owner does not work for their clients, they can throw it out the window, and create a new one. The majority of companies tied to several board - of-director of meetings and reviews lawyer before they can ever change its policy. Think about that for one minute. 3. Who are you again? These four words never spoken a small company. Why? Because they value each client that requires them. They take time to learn about them and to understand their needs. There is no substitute for personal service. As it is good that it could pick up the phone and actually speak the same person who not only know their business, they know your situation personally. Again, there is no replacement for this - never. Your time is very important. You have no time for confirmation, getting transferred or suspended, and dealing with people who do not like. They say that they have done (because what do they say) ... , but they are really not. Not quite. I was not his fault, it& 39;s just the way he is. 4. We will let you know. So basically, if the decision should be taken, it will not be done today or tomorrow. Too many procedures, as well as policies and a long chain of command undermines the decision-making process at a large company. Nevertheless, a client-oriented organization is not that way at all. It is all about the customer. Small companies can decide things at once. Things like billing policies, a new product solutions, personal preferences and approval can be identified and dealt with very quickly, and that in its favor. 5. Small companies " real experts & quot;. That is a fact. Large companies, as you know, too much fluff (hiring " bodies & quot;, not experts), internal conflicts, domestic competition, and many other issues that come with a big in " & quot;. They can get strong market position to spend a lot of money on advertising ... , and therefore understanding " & quot; that they must be good at what they do. In some cases, it is true that ... , but in many others - it is absolutely false. And keep in mind ... who do you think ultimately pays for all that advertising? You - the consumer. It is built into the price of doing business with a larger firm. Small companies have the experience and knowledge to be drawn as a trusted resource. If you want to do something or need a service - who are you going to call? Trust experts overhang oriented organization with the right customer experience issue, to get the work for you the first time. 6. Ability to stay lean and external. Outsourcing means that you can get the best of the best to work with you as a partner, and simultaneously create a cost-effective, profitable operation. Outsourcing allows a small company to spend much of its time to focus on doing what they need their customers. In addition, outsourcing could lead to a more efficient and profitable organization - it is innovation in the workplace. This is important for small companies to maintain the same level of superior customer service, where outsourcing of certain projects. However, if the outsourcing is done right, it could be very cost-effective for the company - a savings, which ultimately gets passed to you - the consumer. I could go on and on about the benefits of low. These points are just the tip of the iceberg. While large corporations have their advantages, small businesses can from the hands of the service, and every time they! So, the next time someone asked how many officers you have or how big your company ... Wand chest and say: " ... not too much, and we like it that way & quot;. giovanna sharlene



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